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BWH has long been a leader in error prevention and patient safety and next month will unveil its next advancement in safety measures. After much research and piloting various products, BWH has selected its preferred web-based reporting system product from RL Solutions. This product fits BWH’s needs and has been accepted as the product of choice for many Partners HealthCare affiliates.
“The new system will provide an all-inclusive platform to report, trend and track safety-related events, and staff will have the ability to see trends occurring in their areas to further facilitate improvement efforts,” said Janet Barnes, RN, JD, director, Risk Management.
Beginning in April, BWH is implementing this innovative system to replace the BICS reporting system. The new reporting system offers BWH several improvements over BICS. The web-based reporting system takes only a few minutes for the reporter to accurately complete a report. Also, the reporter can save a partially completed report if he or she is interrupted. Furthermore, the system encourages and supports near miss reporting. Near miss events are a rich source of information for systems improvements.
Educational sessions will be offered throughout the remainder of this month to get clinicians accustomed to the new system. Physicians, nurses and pharmacists are all encouraged to report safety-related events or near misses with this new system.
In addition, BWH has also instituted a new adverse event reporting policy that supports staff, who bring events to light for improvement opportunities. The policy can be found on-line by accessing Guidelines/ Handbook/Medical-Legal Policies/ 5-18 Adverse Event Reporting Policy in BICS.
Questions or concerns with the new system should be directed to Barnes; Tejal Gandhi, MD, director, Patient Safety; Mary White, risk manager; or Erin Graydon-Baker, RRT, manager, Patient Safety.